You probably read this title and had an inner gasp or maybe you got irritated and said well that’s not how *I* do business and decided this might not be a great fit, but hear me out…
I know it almost seems like the business norm to have a discovery call or some sort of consultation call process to really see if you’ve found your match when it comes to any service. But to be quite honest, I’ve always found these calls to be such a waste of time whether the client books the project or not.
What I found to be very much true is that our ideal client doesn’t need to book a discovery call with us to see that we’re the right fit, and frankly, they really don’t have an hour to waste just for me to reiterate what’s already on our website. Our method has been tried and true and we’ve really nailed the process to where we don’t need any sort of call during the entire project. Crazy right?
We offer very clear communication through our easy-to-use project management tool, ClickUp, and I also personally support you as a client 1:1 via Voxer, ready to answer your questions once you become a client of ours. This has been more than enough for our clients and much more convenient than emails and trying to figure out a time that works for the both of us only to end the call in 10 minutes.
As a website designer, I’ve put so much effort into our agency’s website and made sure it answered the majority of the common questions, is crystal clear on details, and has pretty much everything you need to know before you book with us.
We don’t keep secrets from you. The timelines are clear. The prices and payment plans are available. I’ve made sure the common questions I’ve received during the inquiry process are all readily available for you to binge through and continue to constantly update our website to make it even more clear.
So before you start thinking that you need a discovery call before you book ask yourself:
Most of the time we get an email, it’s a question that has an answer that’s already on our website. If you can’t seem to find what you’re looking for, just send us an email!